{"product_id":"protege-travel-experience-and-customer-relations","title":"Protégé: Travel Experience and Customer Relations","description":"\u003cp data-start=\"2110\" data-end=\"2285\"\u003e\u003cstrong data-start=\"2110\" data-end=\"2126\"\u003eJob Summary:\u003c\/strong\u003e\u003cbr data-start=\"2126\" data-end=\"2129\"\u003eImmerse yourself in our customer operations to enhance traveler satisfaction, manage expectations, and learn the workings of itinerary and support services.\u003c\/p\u003e\n\u003cp data-start=\"2287\" data-end=\"2328\"\u003e\u003cstrong data-start=\"2287\" data-end=\"2328\"\u003eFunctional Responsibilities \u0026amp; Duties:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"2329\" data-end=\"2510\"\u003e\n\u003cli data-start=\"2329\" data-end=\"2381\"\u003e\n\u003cp data-start=\"2331\" data-end=\"2381\"\u003eAssist in managing customer cases and inquiry logs\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2382\" data-end=\"2440\"\u003e\n\u003cp data-start=\"2384\" data-end=\"2440\"\u003eHelp update FAQs, travel guides, and onboarding messages\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2441\" data-end=\"2510\"\u003e\n\u003cp data-start=\"2443\" data-end=\"2510\"\u003eCommunicate with suppliers for travel confirmation and requirements\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"2512\" data-end=\"2538\"\u003e\u003cstrong data-start=\"2512\" data-end=\"2538\"\u003eRole Responsibilities:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"2539\" data-end=\"2714\"\u003e\n\u003cli data-start=\"2539\" data-end=\"2598\"\u003e\n\u003cp data-start=\"2541\" data-end=\"2598\"\u003eRespond professionally to customer questions (email\/chat)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2599\" data-end=\"2654\"\u003e\n\u003cp data-start=\"2601\" data-end=\"2654\"\u003eSupport ticketing and travel information distribution\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2655\" data-end=\"2714\"\u003e\n\u003cp data-start=\"2657\" data-end=\"2714\"\u003eLearn conflict resolution and service recovery techniques\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"2716\" data-end=\"2735\"\u003e\u003cstrong data-start=\"2716\" data-end=\"2735\"\u003eQualifications:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"2736\" data-end=\"2881\"\u003e\n\u003cli data-start=\"2736\" data-end=\"2788\"\u003e\n\u003cp data-start=\"2738\" data-end=\"2788\"\u003eGraduate in Tourism, Hospitality, or Communication\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2789\" data-end=\"2826\"\u003e\n\u003cp data-start=\"2791\" data-end=\"2826\"\u003eFriendly, empathetic, and organized\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2827\" data-end=\"2881\"\u003e\n\u003cp data-start=\"2829\" data-end=\"2881\"\u003eStrong writing skills in English and Bahasa Malaysia\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"travelexnow","offers":[{"title":"Default Title","offer_id":44526944157749,"sku":"","price":0.0,"currency_code":"MYR","in_stock":true}],"url":"https:\/\/www.travelexnow.com\/products\/protege-travel-experience-and-customer-relations","provider":"travelexnow","version":"1.0","type":"link"}