{"product_id":"travel-operations-customer-service-internship","title":"Travel Operations \u0026 Customer Service Internship","description":"\u003cp data-start=\"1977\" data-end=\"2129\"\u003e\u003cstrong data-start=\"1977\" data-end=\"1993\"\u003eJob Summary:\u003c\/strong\u003e\u003cbr data-start=\"1993\" data-end=\"1996\"\u003eSupport day-to-day operations and customer service for travel bookings and itinerary management, ensuring seamless client experience.\u003c\/p\u003e\n\u003cp data-start=\"2131\" data-end=\"2172\"\u003e\u003cstrong data-start=\"2131\" data-end=\"2172\"\u003eFunctional Responsibilities \u0026amp; Duties:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"2173\" data-end=\"2370\"\u003e\n\u003cli data-start=\"2173\" data-end=\"2243\"\u003e\n\u003cp data-start=\"2175\" data-end=\"2243\"\u003eRespond to customer inquiries and assist in pre\/post-booking support\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2244\" data-end=\"2310\"\u003e\n\u003cp data-start=\"2246\" data-end=\"2310\"\u003eUpdate and maintain travel information, documentation, and forms\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2311\" data-end=\"2370\"\u003e\n\u003cp data-start=\"2313\" data-end=\"2370\"\u003eTrack and manage booking status with vendors and partners\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"2372\" data-end=\"2396\"\u003e\u003cstrong data-start=\"2372\" data-end=\"2396\"\u003eRole Responsibility:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"2397\" data-end=\"2583\"\u003e\n\u003cli data-start=\"2397\" data-end=\"2465\"\u003e\n\u003cp data-start=\"2399\" data-end=\"2465\"\u003eCollaborate with operations and sales team to improve process flow\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2466\" data-end=\"2522\"\u003e\n\u003cp data-start=\"2468\" data-end=\"2522\"\u003eProvide feedback on customer pain points and solutions\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2523\" data-end=\"2583\"\u003e\n\u003cp data-start=\"2525\" data-end=\"2583\"\u003eParticipate in training sessions and handle mock inquiries\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"2585\" data-end=\"2604\"\u003e\u003cstrong data-start=\"2585\" data-end=\"2604\"\u003eQualifications:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"2605\" data-end=\"2774\"\u003e\n\u003cli data-start=\"2605\" data-end=\"2677\"\u003e\n\u003cp data-start=\"2607\" data-end=\"2677\"\u003eCurrently pursuing a Tourism, Hospitality, or Business-related program\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2678\" data-end=\"2726\"\u003e\n\u003cp data-start=\"2680\" data-end=\"2726\"\u003eStrong organizational and communication skills\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2727\" data-end=\"2774\"\u003e\n\u003cp data-start=\"2729\" data-end=\"2774\"\u003eAble to multitask and manage time effectively\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"travelexnow","offers":[{"title":"Default Title","offer_id":44526938882101,"sku":null,"price":0.0,"currency_code":"MYR","in_stock":true}],"url":"https:\/\/www.travelexnow.com\/products\/travel-operations-customer-service-internship","provider":"travelexnow","version":"1.0","type":"link"}